The most common PlayStation 4 issue that was reported by 35% Fixya members who own Sony’s latest console is the PlayStation power/turning off problem. Obvious by name, the power issue is associated with turning off and on of the console. According to the report, consoles effected by this issue turn off unexpectedly during the time of operation and while a game is being played. Secondly in some cases, consoles do not turn on at all when prompted.
Symptoms causing the PlayStation 4 power issue are various. Although there are two most common indicators that point towards a potential console power issue. The normal white indicator light situated in the center of the console will either turn into a blinking blue light or a blinking red light. Both these blinking lights indicate that console is not functioning properly and should be sent for repairs.
If you plan to fix this PlayStation 4 issue yourself, following are the three solutions suggested by users who encountered this problem:
- Examine your HDMI cable and/or the HDMI ports on your television for any issues, as sometimes the PlayStation 4 will show an error result despite the issue not being a result of the console malfunctioning.
- Reset your PlayStation 4 by turning it off for two minutes, unplugging all of the cords associated with the device, and then plugging it back in. Before plugging it back in, users can also carefully open the hard drive to see if there is any issues with the disc drive that are causing the problem.
- Put the system in a more open area with proper ventilation. Place a fan next to the system in order to reduce heat. Ensure that the internal fan is running properly – you should hear it while the console is running.
- Contact Sony customer service and discuss the issues with them.